Maintenance & support
Keep your website and software secure, fast and useful.
Reliable ongoing support for websites and web applications, from routine updates and bug fixing to performance work and continued product improvement.
Security & updates
Framework, package and dependency updates handled carefully.
Bug fixing
Diagnosis and practical fixes for broken features and integrations.
Performance
Speed, database, caching, frontend and infrastructure optimisation.
Ongoing improvements
Small product iterations, UX changes and workflow improvements.
What we do
Support should prevent problems, not just react to them.
Websites and software change even when you are not actively rebuilding them. Frameworks and dependencies age, integrations and APIs change, security patches appear, traffic patterns shift and the requirements of the business continue to evolve.
Electro provides ongoing website maintenance and software support for business websites, Laravel applications, SaaS platforms, ecommerce systems and bespoke web applications. We can support systems we originally developed as well as existing codebases, subject to an initial technical review.
Maintenance can include framework and dependency updates, security work, bug fixing, monitoring, performance optimisation and support for APIs and third-party integrations. We approach updates carefully rather than simply applying changes and hoping nothing breaks, particularly where software is business-critical or connected to payment and customer systems.
Support is also an opportunity to improve the product over time. Small UX changes, workflow improvements, new integrations and incremental functionality can often create more value than waiting until a system becomes outdated enough to require another major rebuild.
For inherited projects, we first establish what we are dealing with: the codebase, hosting environment, deployment process, dependencies, integrations and any obvious technical risks. That gives us a sensible basis for prioritising urgent work and agreeing an appropriate ongoing maintenance arrangement.
Support can be structured around a regular retainer, planned blocks of development or specific technical issues. The objective is to keep your website or software secure, fast, reliable and useful while giving the business access to technical help when it actually needs it.
Our process
Simple from start to finish.
Audit the system
We review the codebase, hosting, dependencies and current risks.
Set priorities
We address urgent issues and agree the ongoing support needs.
Maintain carefully
We apply updates, resolve issues and document important changes.
Improve over time
We use support time to make the system better as the business changes.
A good fit for
Projects where the right digital solution can create real business value.
Tell us what you need →- Website maintenance
- Laravel application support
- Bug fixing and technical rescue
- Performance optimisation
- API and integration support
- Ongoing product improvements
FAQs
Straight answers before we start.
Do you support systems you did not build?
Yes, subject to an initial review of the codebase, hosting and risks.
Can you take over Laravel maintenance?
Yes. We support Laravel applications, portals, APIs and SaaS platforms.
Do you offer monthly retainers?
Yes. Retainers can cover updates, support time and planned improvements.
Can you help with urgent issues?
Often yes, depending on access, availability and the state of the system.